What Is Customization
Section Overview
▪ What is Customization
▪ Why Customization is Needed.
▪ OOB Vs Code based customizations
▪ Supported Vs un-supported Customization ▪ Dynamics 365 Architecture
▪ Dataverse (CDS)
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Customization
What is Customization
▪ Dynamics 365 CE provides a flexible development platform using which developers can extend its functionality.
▪ Your business might need to create or customize existing Entities, forms or fields. Or create new workflows and dialogs.
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Customization
What you can customize?
▪ Can customize the UI ( forms, views, reports, dashboards).
▪ Can customize Schema ( Entities, Attributes, Relationships, Hierarchy)
▪ Customize Processes ( Workflows, BPFs, Actions) ▪ Can customize Navigation ( Sitemap, Ribbon)
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Customization
How to customize?
▪ Most of the customizations can be done using UI tools( OOB) tools.
▪ Complex requirements can be implemented using code. www.dynamics365academy.com
Default Solution
Where to customize?
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Solutions
Make use of Solutions